C2CRM Case Studies
Clearly Different. Clearly Better.
Leveraging the support module in C2CRM, Dean Foods is able to create various types of tickets via the use and identification of multiple unique email boxes and track the history of work done during the life of the ticket.
Aiphone Corp chose ClearC2 to the address the negative impact a recessionary economy had on its growth by collaboratively tracking customer activity to identify market trends and conditions in U.S. regions. ClearC2 has improved productivity/efficiency, minimized training time, improved communication and reduced operating costs by lowering resource commitments.
ClearC2 provides to the City of Coppell a more effective way to communicate with their citizens, customers, government officials and City employees. It also increases the quality of services provided, presents an improved level of accessibility and helps emphasize better communication between citizens, employees and the City Council.
A north Texas Cardiology practice raises the level of patient care through the installation of ClearC2’s eDOCS application and its ability to generate electronic medical records and customized medical forms.
By implementing ClearC2’s Relationship Management software along with its robust documentation storage system, Brown Chemical was able to successfully comply with federal regulatory requirements on their chemical products regarding safety codes.
Gundlach successfully implemented ClearC2 to fully integrate the sharing of data generated through their MAPICS ERP system with a fully function Salesforce Automation tool – a system that was database driven with attendant capabilities for better customer relations. The two systems also were able to transfer company records between each other accurately in a short amount of time.
Jameco chose ClearC2 to integrate its back-end JD Edwards system with its e-Commerce web catalog. The solution allowed them to fully integrate product pricing data generated through JD Edwards with their intuitive on-line catalog offering – an e-Commerce catalog providing better customer service and value pricing.
ClearC2 provides Maxim Crane’s sales staff with a uniform approach to selling and offers their management an efficient and comprehensive tool to monitor and review their backlog of jobs while tracking upcoming business opportunities – this has helped Maxim Crane’s sales team become more organized and provide more effective results.